1. Company Data and Basic Product Information

Before submitting testing and certification documents, first verify company qualifications and basic product information. Company data typically includes a business license (must match the registered entity on the platform), manufacturer name and address, and brand authorization letter (if applicable). Basic product information includes product name, model, specification, intended use, and target market. Different platforms (e.g., Amazon, TEMU, SHEIN, Walmart) may have varying requirements for the format and language of the above information; it is recommended to review the platform’s upload guidelines first. Applicable product examples: children’s toys require manufacturer information and brand proof; electronic products should have clear model and electrical parameters.

2. Certification and Testing Documents and Verification of Existing Reports

Depending on the product category and target market, different types of compliance documents may be required, such as test reports, Children’s Product Certificate (CPC document), Declaration of Conformity (DoC), FCC authorization records, or other documents requested by the platform. Before reusing existing reports, verify the following: whether the report number corresponds to the product model; whether the standard version covered by the report is still valid; whether the issuing laboratory meets platform or local regulatory requirements (e.g., CPSC or applicable product safety authorities or market surveillance authorities-accredited laboratory); whether the report reflects product changes (e.g., changes in materials, functions, or key components). Note: Whether participation of a notified body is required under the CE/UKCA routes depends on the applicable regulations, product category, and conformity assessment procedure. For FCC, the requirement varies by equipment type—some devices may require TCB certification while others may be subject to Supplier’s Declaration of Conformity (SDoC).

3. Labeling, Instructions, and Image Requirements

Labels and instructions are often overlooked during platform review. Common requirements include: product labels must include manufacturer, country of origin, compliance markings (e.g., CE, FCC, UKCA), warnings, etc.; instructions must be in the local language (e.g., English, French, German); images should clearly show product appearance, label details, and packaging information. Some platforms have technical specifications for image size and background; refer to the platform’s product image upload guide beforehand. Cosmetics may also require ingredient lists, usage instructions, and MoCRA-related registration information. Applicable product example: labels for children’s toys must include age warnings and CE marking.

4. Common Missing Information and Platform Review Misconceptions

In practice, the following missing or incorrect information are common reasons for rejection: company entity information inconsistent with platform registration; report model not matching product model; label missing compliance markings; instructions in incomplete language; using the same report for different models without a coverage statement; assuming that reports have no validity period and directly using old reports. Misconception 1: One report applies to all platforms. Different platforms have different review rules; it is recommended to prepare according to each platform’s document checklist. Misconception 2: The report number can serve as the sole verification basis. Report numbers are mainly used for document identification and version checking; whether the authenticity can be further verified depends on the report type and available public query channels. Misconception 3: The platform will always accept the submission. The platform retains the final review authority. This article is only for document preparation and risk verification.

5. Pre-submission Checklist

Before formal submission, it is recommended to check the following items: □ Whether company documents are complete and consistent with the platform entity; □ Whether product model, specification, and intended use are correctly filled; □ Whether certification and testing documents cover all applicable regulations (e.g., REACH, RoHS, UN38.3, depending on the product); □ Whether the report number corresponds to the actual document; □ Whether labels and instructions have been translated into the required language; □ Whether images meet platform format and clarity requirements; □ Whether existing reports are still within their validity period (if no statutory validity period, consider product changes and platform rules); □ Whether platform rejection screenshots are retained for specific review. This checklist is for reference only; the final requirement is subject to the platform upload page.

If you have questions about document verification or need professional review of reports and document consistency, please contact our compliance team for targeted advice.