Key Points of This Article

  • Platform review requirements may differ; even within the same platform, additional requirements may apply to different product categories. Always refer to the latest platform rules.
  • Business documents should be prepared in Chinese/English or local language versions in advance. Some platforms may require trademark holding or product liability insurance.
  • Product documents include test reports, compliance declarations, authorization documents, etc. Reports must be consistent with product information.
  • Labels/manuals/images should contain required legal markings and match the content of uploaded documents.
  • For existing reports, verify that product name, model, standards, and issue date cover the current product. Update or supplement if not satisfied.
  • Common deficiencies include inconsistency between test report model and listing model, missing manufacturer declaration, unclear images, etc.
  • Before submission, check the platform document checklist item by item and allow time for revisions.

What Documents Are Needed

For document review on TEMU, SHEIN, and AliExpress cross-border e-commerce platforms, sellers typically need to prepare documents in four categories: business qualifications, product compliance files, labels/packaging, and existing reports. Different platforms have varying requirements for file format, language, and acceptance scope. This article provides a general preparation framework; always refer to the latest requirements published in the platform seller center.

Business Documents

Common business documents include but are not limited to:
– Business license (original or copy, translation may be required in some regions)
– Legal representative ID or passport copy (may be required by some platforms)
– Trademark registration certificate or authorization letter (if selling branded products)
– Product liability insurance policy (mandatory for some categories or platforms)
– Other business qualifications as required by the platform (e.g., food business license)

Tip: Combine multiple business documents into a PDF with clear naming, and confirm expiration dates before uploading.

Product Documents

Product documents are the focus of review and typically include:
– Compliance test reports (e.g., applicable CE, FCC, RoHS, REACH, CPC document documents; note that reports should be issued by a qualified laboratory)
– Declaration of Conformity (DoC) or manufacturer declaration
– Product description, specification sheet, user manual
– Registration/certification credentials from third-party platforms or regulatory bodies (e.g., FDA registration number, EPA acknowledgment letter)
– Product images (multi-angle, clearly showing labels, warnings, and certification marks)

Note: Some platforms require electronic documents to be fully consistent with physical label information, including model, batch number, warning statements, etc.

Labels / Manuals / Images

Labels and manuals should include the following common elements (depending on the target market and product type):
– Product name, model
– Manufacturer/importer information
– Required warning statements (e.g., applicable to chemicals, children’s toys, electronic products, etc.)
– Country of origin information
– Certification marks (e.g., CE, UKCA, FCC marks)
– Language should follow with target market requirements (e.g., English, French, or local official language)

Images should be clear and legible; key information must not be obscured by watermarks. Provide outer packaging and inner packaging label images if possible.

How to Reuse Existing Reports

Existing compliance reports (e.g., EN 71, FCC SDoC, REACH test reports) may be used for platform review, subject to the following prerequisites:
– The product name and model on the report must exactly match the current listed product
– The standards/regulations covered by the report are still the latest effective version (e.g., if a standard was updated in 2024, confirm applicability)
– The report issue date is within a reasonable range (suggestion: if the product has not changed and platform rules have not been updated, the report is generally acceptable; final acceptance is subject to platform review)
– Report language is typically English or the local language required by the platform

If product design changes, standards are updated, or the report exceeds the generally accepted validity period, retesting or supplementation may be necessary.

Common Document Deficiencies

  • Product model on the test report does not match the model on the listing
  • Missing manufacturer or importer name and address
  • Certification marks on labels lack corresponding test reports or declarations
  • Image resolution too low to read label text
  • CE Declaration of Conformity does not include a list of applicable directives/regulations and standards
  • Documents mixed from different platforms without being organized separately according to each platform’s requirements

Pre-Submission Check Suggestions

  1. Cross-check against the platform’s official document checklist item by item (recommend creating a checklist)
  2. Ensure all file names are clear (e.g., “ProductModel_TestReport_IssueDate.pdf”)
  3. Verify that documents are within validity period and cover latest regulatory requirements
  4. Check consistency between label/manual information and report information
  5. Allow at least 2-3 business days for revisions and re-upload
  6. Keep original copies of documents for subsequent supplements or appeals

Common Misconceptions and FAQ

1. Can I pass TEMU/SHEIN/AliExpress product review for all products with just one CE report?

No. Platform review may requests reports to match the specific product, and different categories may need additional documents (e.g., FCC, RoHS, CPC document). Additionally, each platform may have specific requirements regarding report issuers, language, and format. Final review results depend on the platform.

2. Can the same compliance report be used for all three platforms simultaneously?

If the report covers the current product and each platform accepts that type of report, it can generally be reused. However, each platform has different document checklist naming rules, so it is advisable to prepare separate copies consistent with each platform’s requirements.

3. After a platform review rejection, how long does it typically take for supplementary documents to be re-reviewed?

Different platforms have different review cycles. TEMU, SHEIN, and AliExpress typically take 1-5 business days; refer to platform notifications for specifics. It is recommended to double-check before initial submission to reduce the number of rejections.

Risk Notice

This content is for document preparation reference only and does not constitute legal or compliance advice. Each platform retains the final review authority; actual review results are subject to platform rules, product information, and submitted materials. Regulations and standards may be updated at any time; always refer to the latest versions and target market requirements. For high-risk products (e.g., electrical appliances, toys, chemicals), consult a professional testing and certification body or legal advisor.

We provide cross-border platform document review support services, including: compliance document assessment, checklist compilation, supplementary testing and report updates, label and manual verification, etc. For assistance, contact us via the channels below.

– TEMU Platform Compliance Document Preparation Guide
– Common SHEIN Seller Document Review Issues
– AliExpress Product Compliance Document Checklist

Next Steps

If you are preparing document submissions for TEMU, SHEIN, or AliExpress, we recommend first compiling an existing document inventory and performing a gap analysis against the latest platform requirements. Our consultants can assist with a pre-review to identify potential deficiencies or risks. Contact us for support.