When listing products on cross-border e-commerce platforms (such as Amazon, Temu), the completeness of your compliance documentation package directly affects review efficiency and results. Different product categories, target markets, and platform rules impose different requirements. This article provides a general overview of core document types and organization ideas for sellers during preparation.

What Documents Are Needed

A platform compliance documentation package typically covers four areas: company information, product test reports and declarations of conformity, labels and instructions, and product images and packaging details. The specific types and quantity depend on applicable regulations (such as CE, FCC, FDA registration, CPSC or applicable product safety authorities or market surveillance authorities, etc.) and platform requirements. Below is a breakdown.

Company Information

Includes business license (or overseas entity document), brand authorization letter (if applicable), manufacturer/importer information, contact person and address. Some platforms may request EU Authorized Representative or US Agent information (e.g., for CE compliance). Ensure company information matches the details on product labels and declarations.

Product Documentation

The core consists of compliance documents. Common types include:

  • Test Reports: e.g., CE test reports (referring to relevant standards), FCC test reports, REACH or RoHS reports, ASTM F963 reports, etc., covering product category and applicable regulations.
  • Declaration of Conformity: e.g., CE Declaration of Conformity (DoC), FCC Supplier’s Declaration of Conformity (SDoC) or authorization letter.
  • Registration/Approval Records: e.g., FDA registration number, CPSC or applicable product safety authorities or market surveillance authorities Children’s Product Certificate (CPC document), UKCA Declaration of Conformity, etc.
  • Safety Data Sheet: For chemicals or products containing chemical substances, an SDS/MSDS may be requested.

Note: More reports are not always better; documents should match the actual product risk profile. For example, CE testing for low-risk toys may not require Notified Body involvement, while FCC certification for wireless products may requests TCB authorization.

Label/Instruction/Image Documents

Platform reviews often require product images, packaging labels, user instructions, etc. Key information includes: product name, model, manufacturer/importer details, conformity marks (such as CE mark, UKCA mark, FCC mark), warning statements, and instructions in the target market language. Images must be clear and legible; label content should be consistent with the information in reports and declarations.

How to Reuse Existing Reports

If the product already has a third-party test report or compliance document, verify the following before platform submission:

  • Whether the report is still within its valid period (report validity depends on regulation and platform rules; not all reports have a fixed expiration date);
  • Whether the standard version covered by the report is still accepted by the platform (some standard updates may render older reports unacceptable);
  • Whether product model, name, and parameters match the report;
  • Whether the issuing laboratory is within the platform’s acceptable scope (e.g., some platforms accept only ISO 17025 accredited labs).

We recommend consulting platform rules or a compliance advisor before reuse to avoid resubmission due to mismatched reports.

Common Document Gaps

Based on past cases, the following gaps are common:

  • Missing EU Authorized Representative or US Agent information;
  • CE mark not affixed or label information incomplete;
  • FDA registration number not linked to the specific product;
  • Test date or laboratory information in CPC document file does not match platform requirements;
  • SDS/MSDS language not in the target market’s official language.

We recommend checking against the latest platform requirements before submission.

Pre-Submission Check Suggestions

When organizing your documentation package, consider the following checkpoints:

  • Is company information up-to-date and consistent (business license, legal representative, address, etc.);
  • Do report types cover target market regulations (e.g., CE + UKCA, FCC + ISED, etc.);
  • Is label language compliant (e.g., EU requires local language);
  • Are all files clearly named with version numbers;
  • If there were prior rejections, check the rejection reason and supplement missing documents.

The final platform review result is subject to platform rules, product information, and the actual submitted content. This article serves only as a reference for document preparation.