Before You Read
- Check the report or certificate number exactly as shown on the issued document.
- Compare the public verification status with the document version and issue information.
- Prepare product information and platform notices when requesting document review support.
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Key Points
- Distinguish between the applicant entity and the production site; they may differ.
- Company documents include business license, registered address, contact information; overseas manufacturers need local registration documents.
- Product information, label and instruction images must match the declared information to avoid rejection due to inconsistencies.
- Existing reports must be checked for report number, issue date, covered models, and manufacturer name matching the current application.
- Platforms retain final review authority; this article is only a reference for document preparation and does not guarantee acceptance.
Applicable Scenarios and Product Examples
This checklist applies when submitting applicant company (the filing entity) and manufacturer (actual production factory) information for compliance review on e-commerce platforms such as Amazon, TEMU, SHEIN, TikTok Shop, or for import country compliance. Common products include:
- Electronic and electrical: Bluetooth earphones, chargers, small appliances
- Children’s products: Toys, strollers, children’s clothing
- Cosmetics and personal care: Skin lotion, shampoo, beauty devices
- Food contact materials: Water bottles, lunch boxes, kitchen utensils
Definitions of “applicant company” and “manufacturer” may vary slightly by platform. Refer to the platform’s backend instructions for accurate guidance.
Company Documents to Prepare
When filling in applicant company information, the following company documents are commonly needed:
- Business license or commercial registration (applicant company name must match the platform registration entity)
- Company address, contact phone number, email (corporate email is recommended)
- Applicant company authorized representative information (if a third-party agent, provide an authorization letter)
- Manufacturer registration documents (for domestic factories: business license; for overseas factories: local factory registration number or commercial registration)
- FEI number (if FDA registration is involved, the FEI identifies the facility; fill as per actual registration)
Note: The applicant company and manufacturer may be the same entity or different (e.g., trader + contract manufacturer). If different, explain the relationship in the documentation.
Product Information, Labels, and Instructions
Product and label information must correspond to the declared manufacturer name and address:
- Product name, model number, specification description
- Product label images (including manufacturer name, address, country of origin)
- Packaging images, product photos
- Instruction manual (if required, language should meet target market requirements)
- If trademark or brand information exists, prepare it as well
Common issue: The manufacturer address on the label does not match the business license address, or the country of origin is missing. Check and correct before submission.
Verification and Reuse of Existing Reports
Previously issued test reports or compliance documents may be used for the current application, subject to the following conditions:
- Report number, issue date, and issuing body information are complete
- Manufacturer name and address on the report match the current application
- Product models and standard versions covered by the report match the current product
- The report is still valid (if regulations or platform rules specify a validity period, follow those requirements; if not specified, assess based on product changes)
If the manufacturer information on the report differs from the current application, the report generally cannot be reused directly. A new report or supplementary documents explaining the relationship may be needed.
Common Missing Documentation Issues
Based on experience, the following documentation is frequently missing:
- Manufacturer business license or registration certificate not provided
- Label images do not show the full manufacturer name
- Manufacturer name on the report does not match the filled information
- Platform rejection screenshots or review comments were not saved (making targeted resubmission difficult)
It is recommended to check that the company name and address spelling (consistent in both Chinese and English) match platform requirements before initial submission.
Pre-Submission Check Suggestions
- Confirm that the applicant company name exactly matches the platform registration entity
- Fill in the actual production address for the manufacturer, not the registered address (if different)
- All scanned documents or images should be clear and unobstructed
- Verify report number and issue date are correct; name files according to platform upload rules
- If there is a history of rejection, compile rejection screenshots and reasons together for targeted supplementary document preparation
The document checklist provided in this article is a general reference. Additional requirements may apply depending on the platform and product category. The final decision rests with the platform’s actual review outcome.
Pre-Submission Checklist
- Report or certificate number
- Product name, model and applicant information
- Issue date and applicable standard shown on the document
- Platform notice, QR code screenshot or document submission request when available
Public verification results are for document status checking only. Platform review outcomes depend on product information, applicable requirements and the platform review process.
Article FAQ
Can the applicant company and manufacturer be the same entity?
Yes. If the company itself handles both production and export, fill in the same name and address for both applicant company and manufacturer. If a trader or brand owner uses a contract manufacturer, fill in the trader as the applicant company and the actual production factory as the manufacturer, and provide a relationship explanation (e.g., authorization letter or purchase contract) in the documentation.
What if the manufacturer is overseas and does not have a business license?
Overseas manufacturers need to provide equivalent local registration certificates, such as a Hong Kong Business Registration Certificate, a Taiwan Company Registration Certificate, or a U.S. business registration document. If such documents are not available, contact the platform customer service to confirm acceptable alternative documents.
My submission was rejected due to incorrect manufacturer information. How should I correct it?
First, check the specific inconsistency pointed out in the rejection notice (e.g., name, address, spelling). Then verify that the manufacturer information on existing reports, labels, and business licenses is exactly the same. If there are differences, update the reports or correct the documentation before resubmitting. Keep rejection screenshots to help identify the issue.
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