Verify Basic Business Information and Qualifications

Before submitting testing and certification documents, first confirm that business information is complete and consistent with the platform submission. Common items to verify include:

  • Business registration name, address, and contact details match the platform account
  • Legal representative or authorized signatory information (some platforms may request a corresponding contact person)
  • Copy of business license or commercial registration (if translation is needed, professional review is recommended)
  • Factory or manufacturer name (if different from the trader, provide an authorization letter or purchase/sales proof)

Different platforms (such as Amazon, TEMU, SHEIN, etc.) may have slightly different requirements for business information. It is recommended to check against the latest platform guidelines.

Verify Product Name, Model, and Classification

Product information is a core part of platform review. Items to verify include:

  • Product name: consistent with labels, instructions, and reports
  • Model/variant: if multiple models are in the same order, ensure each model has corresponding testing records or declarations
  • Product classification: select the correct category according to platform rules (e.g., children’s products, electronics, cosmetics, etc.), as classification affects required certificate types
  • Applicable regulations: confirm applicable regulations based on target market and product characteristics (e.g., CE, FCC, FDA, CPSC or applicable product safety authorities or market surveillance authorities, etc.). Low-risk products may allow manufacturer declarations of conformity; some products may require involvement of third-party bodies.

For example: if the product is a children’s toy, a CPC document certificate and corresponding test report may be needed; if the product is a Bluetooth speaker, FCC (possibly involving a TCB) and CE-RED (possibly involving a notified body) paths should be considered. Determination depends on the actual product situation.

Verify Labels, Instructions, and Image Files

Labels, instructions, and product images are important supporting materials during platform review. Items to verify:

  • Label content: includes product name, model, manufacturer information, country of origin, conformity markings (e.g., CE, FCC), warnings, etc. Information on labels must be consistent with reports.
  • Instruction language: provide instructions in the required language(s) according to the target market (e.g., EU markets require local official languages).
  • Product images: images should clearly show product appearance, label location, and packaging. Some platforms may require packaging images.

Common issues: images not matching report model numbers, outdated standard numbers on labels, missing warnings, etc. These may lead to platform rejection.

Evaluate Reusability of Existing Reports

Whether existing reports can be used for a new platform or new order review should be checked against the following:

  • Report number: used to locate the report file, verify version, and match uploaded documents. It cannot serve as a universal verification basis.
  • Report issuance date and covered standards: different platforms may have different requirements regarding report timeliness. Follow platform rules. Do not assume a fixed validity period without explicit source support.
  • Product models covered by the report: confirm full consistency with the currently submitted products. If there are differences, verify whether a difference declaration can cover them.
  • Report type: compliance documents include test reports, CPC document documents, declarations of conformity, FCC authorization records, etc. Match platform requirements.

Recommendation: Before reusing a report, contact the testing laboratory or a professional reviewer to assess whether the report remains valid and applicable.

Common Missing Items and Handling Approach

Based on platform review feedback, common missing items include:

  • Missing product label images or incomplete label information
  • Missing test reports for corresponding models (when multiple models are involved)
  • Instructions not translated or inaccurately translated (translation should be performed by a professional organization or qualified compliance review team)
  • Platform rejection screenshots not provided to the testing laboratory for analysis of missing reasons

If a rejection occurs, first check the rejection reason before supplementing documents. Avoid blind resubmission.

Pre-Submission Checklist and Self-Verification

  • Business information consistent with platform registration
  • Product name, model, and classification comply with platform rules
  • Labels and instructions complete and in correct language(s)
  • Report files clear and readable, with report number identifiable
  • Product models covered by reports match the submitted models
  • If multiple models, check whether a difference declaration or separate testing covers them
  • All platform-required documents (e.g., CPC document, DOC, SDS/MSDS, etc.) are complete
  • Documents have been revised according to the last rejection record

After completing self-check, it is recommended to conduct a full document package review to avoid delays caused by formatting, naming, or file clarity issues.

Risk Boundary Statement

This document is intended only for document preparation and risk checking. It does not constitute a guarantee of platform acceptance. The final platform review result is subject to platform rules, product information, and actual submitted content. Different platforms (including Amazon, TEMU, Walmart, TikTok Shop, etc.) may have different requirements regarding document format, content, and timeliness, and these requirements may be updated periodically. If questions arise during document preparation regarding the applicable regulatory path (e.g., whether CE requires a notified body, or whether FCC requires TCB authorization), the determination should be made based on product category, target market, and applicable regulations. Whether a report remains valid depends on regulatory requirements, product changes, platform rules, and report coverage. Do not assume a fixed validity period without explicit evidence.

Professional Review and Follow-up Service Recommendation

If you wish to reduce the risk of supplementary document requests, you may submit your existing document package to a professional testing and certification compliance review team for a pre-review. The review includes completeness of documents, report matching, label compliance, etc., and provides adjustment suggestions based on platform rules. The compliance review team does not have the final decision authority but can help reduce repeated submissions due to document issues.